Shipping policy

At a1 TCG, we take great care in preparing every order. Our goal is to ensure your items arrive safely and in the condition you'd expect.

Order Processing

We aim to dispatch all in-stock orders within 1–2 business days of receiving your order. Orders placed on weekends or Irish public holidays will be processed on the next business day.

If there's ever an unexpected delay, we'll let you know as soon as possible.

Delivery

We currently use An Post for the majority of our deliveries.

For orders within Ireland, An Post advises the following estimated delivery times after dispatch:

Standard Post: 1–2 working days
Registered Post: 1–2 working days
Express Post: Next working day

For international orders sent by Standard Post, An Post advises an estimated delivery time of 3–7 working days, depending on the destination.

These delivery times apply after your order has been dispatched. Please also allow 1–2 business days for order processing.

Delivery times are estimates provided by An Post and are not guaranteed. Delays may occasionally occur due to circumstances outside our control.

Once your order has been dispatched, you'll receive a confirmation email. Where available, tracking information will also be provided so you can follow your parcel's journey.

Packaging

Every order is carefully packed using protective packaging to help ensure it arrives safely. Whether you're ordering premium binders, acrylic display cases or other trading card accessories, we use secure packaging to minimise the risk of damage.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and the items in your order.

Any promotions offering free shipping will be clearly displayed on our website.

Lost, Delayed or Misrouted Orders

If your order has not arrived within the expected delivery timeframe, or tracking indicates that it may have been lost or misrouted, please contact us at info@a1tcg.com. We will work with the shipping provider to investigate the issue and keep you updated.

Where an order is confirmed as lost in transit, we will arrange an appropriate replacement or refund. a1 tcg will not be responsible for supplementary or indirect costs incurred as a result of a delayed, lost or misrouted delivery, except where liability cannot be excluded under applicable consumer law.